Sep 18, 2024

New AI tool could help supply chains

Tech company Wiliot has introduced WiliBot, a generative AI (GenAI) chatbot that enables natural-language conversations with any ambient IoT-connected product.

With WiliBot, companies will be able to converse with their products and supply chains by asking questions on including product shelf life, product transport and safety.

Wiliot is an ambient Internet of Things (IoT) pioneer.

Wiliot-developed AI and machine-learning algorithms can then identify supply chain “events” and automatically generate alerts or AI responses that allow business to course-correct or optimize their operations, like when sensing that shipments of produce or pharmaceuticals have been handled at unsafe temperatures, according to a news release.

“Although Wiliot’s work in generative AI is relatively recent, the company has long been a pioneer in artificial intelligence and machine learning for deriving insights into ambient IoT data,” Wiliot’s CEO Tal Tamir said in the release. “As more companies have begun rolling out Wiliot’s Ambient Data Platform, we’ve been asked how GenAI capabilities might make the transformation even easier. Our answer is WiliBot, the real-world combination of ambient IoT and AI.”

Wiliot will begin piloting WiliBot with key enterprise customers starting immediately, with a broader rollout scheduled for late 2024 and into 2025. During this piloting phase, WiliBot will be used by businesses seeking to ask questions about their ambient IoT-enabled products and supply chains, according to the release.

In the future, this convergence of ambient IoT and generative AI will be made available to consumers in-store and at-home through an ecosystem of mobile apps – enabling consumers to speak to and converse with their products to better understand their carbon footprint, materials composition, ethical sourcing compliance, quality and safety, and more.

“Wiliot’s Ambient Data Platform already allows companies to gain unprecedented intelligence about trillions of products,” Tamir said in the release. “Now more businesses – and in the future consumers – will be able to ask about and easily understand everything about those products. With WiliBot, we’re answering the question, ‘What if your products could talk?’ Now they can, in natural language, thanks to WiliBot.”

For more information about Wiliot, click here. For more information on WiliBot and the convergence of ambient IoT and AI, click here. For the WiliBot demo video, click here. For high-res imagery, click here.

San Diego, California-based Wiliot is an ambient IoT data concern that uses intelligence and automation in food, apparel, packaging, pharmaceuticals and other products.

Read more information about Wiliot here.